FAQ's

Welcome to the Dot and Doug FAQ page, where we address common questions and provide helpful answers. Whether you're curious about our sustainable manufacturing process, sizing information, or shipping policies, you'll find the information you need here. We strive to provide transparency and clarity, ensuring that you have a seamless and enjoyable shopping experience. If you can't find the answer you're looking for, feel free to reach out to our friendly customer support team. Browse through our frequently asked questions to learn more about our brand, products, and commitment to sustainability.

Who makes all your clothing?

All our clothing is handmade in our Tetbury store by Emma and her skilled seamstresses.

To reduce waste, all of our products are made in small batches, and any excess materials or products are recycled.

What materials do you use?

All our fabrics are 100% cotton unless otherwise stated. We use a selection of deadstock, organic and sustainable cottons for our collections and ensure all other componants are natural. sustainable and are biodegradable. Our elastic is made from natural rubbers and we use wooden buttons.

Where is your store?

You can find us in the beautiful town Tetbury on Church Street. We are next door to Blue Zucchini and opposite Scentiments florist

Can I return my item?

Absolutley, if for any reason you wish to return or exchange your item just pop in store of email us at info@dotanddoug.co.uk within 28days and we will guide you through the process.